Production support helps ensure the stable and efficient operation of the IT systems on which an organization depends. Many companies focus on developing, testing and deploying their ERP solution, but give much less attention to the need for post-implementation management and maintenance.  As a result, the productivity gains that sophisticated and complex solutions can offer are not realised in a timeous fashion.  Given the very real human capacity constraints in South Africa, outsourcing your production support to AdaptIT is a sound business decision.

We provide business process outsourcing services such as remote support/help desk services, as well as DBA and application support services.  We’ve developed an innovative remote OS, Server and DBA support model by our customers to manage their businesses across the African continent. The support is robust, reliable and extremely cost effective.

Our production support service offerings include:

• Database Administration
• Unix/Midrange/Wintel Services
• Network/Communications and Security Services
• Managed Storage Services
• Hosting Services
• Messaging and Collaboration Services
• Disaster Recovery