2. What are cookies?
These files serve a number of useful purposes for you, including:
4. The types of cookies we use
We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers. These cookies may be deleted from your device at different times, such as at the end of your browsing session (when you leave the website) or after a pre-set amount time, or they may persist on your device until you delete them.
5. We use the following types of cookies on our website:
6. Our cookies
You can see the cookies we use in the following table:
|Cookie name||Cookie type||Cookie function||Expiry|
|hs_do_not_track||Essential||This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.||13 months|
|hs_ab_test||Essential||This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.||End of session|
|_key||Essential||When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.|
|hs-messages-is-open||Essential||This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.||30 minutes|
|hs-messages-hide-welcome-message||Essential||This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.||1 day|
|hsmem||Essential||This cookie is set when visitors log in to a HubSpot-hosted site.||1 year|
|hstc||Consent banner||The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).||13 months|
|hubspotutk||Consent banner||This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.||13 months|
|hssc||Consent banner||This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.||30 min|
|hssrc||Consent banner||Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.||End of session|
|messagesUtk||Consent banner||This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.||13 months|
7. Deleting cookies7.1 Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. You can read how to do this at www.digitaltrends.com/computing/how-to-delete-cookies/.
7.2 Deleting or no longer accepting cookies may prevent you from accessing certain aspects of our website where cookies are necessary, or cause the website to forget your preferences. Deleting cookies may not prevent you from seeing advertisements on our website, but such advertising may be less relevant to you.
Adapt IT is a provider of leading specialised software and digitally-led business solutions that assist clients across the targeted industries to achieve more by improving their Customer Experience, Core Business Operations, Business Administration, Enterprise Resource Planning and Public Service Delivery.
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